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Q152950: XCLN: Text Attachments Open in Word on Macintosh Client

Article: Q152950
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 30-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Macintosh client, version 4.0 
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SYMPTOMS
========

When a plain text attachment is sent to a Microsoft Exchange Macintosh client,
the attachments appear associated with Microsoft Word. When the attachment is
opened, Word opens and the text file is opened in Word.

CAUSE
=====

The Exchange Preferences file does not contain a reference for opening Plain
Text attachments using SimpleText or TeachText.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients,
version 4.0, listed at the beginning of this article. This problem was corrected
in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

  S E R V P A C K

MORE INFORMATION
================

The Exchange Preferences file contains information that the Microsoft Exchange
Macintosh client uses for making associations to various applications. The
Exchange Preferences file is located in System Folder: Preferences on the client
computer.





Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange400Mac
Version           : WINDOWS:4.0

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