KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Article: Q152913
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0; winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 29-MAR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
-------------------------------------------------------------------------------

SUMMARY
=======

After you upgrade the Microsoft Exchange Server and Microsoft Exchange Windows
NT client to Service Pack 2 (SP2), the Microsoft Exchange Windows NT client
toolbar buttons may be missing. In addition, the toolbar buttons will also be
missing from the Compose window.

RESOLUTION
==========

To make the toolbar buttons reappear, reset the toolbar as follows:

1. Double-click the blank toolbar.

2. The Customize Toolbar dialog box will appear. Click the Reset button. The
  default toolbar buttons will be displayed.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0 Service Pack 2 (SP2). We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

This problem will only occur on a computer running Windows NT Server, where both
Microsoft Exchange Server and the Microsoft Exchange Windows NT client have been
installed.


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT
Version           : WINDOWS:4.0; winnt:4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Q152913: XCLN: WindowsNT Client Toolbar Buttons Missing After SP2 Upgrade