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Q152911: XADM: FAX Cover Sheet Does Not List Recipients

Article: Q152911
Product(s): Microsoft Exchange
Version(s): MS-DOS:3.2; WINDOWS:3.0,3.2,3.2a,3.5,4.0; winnt:4.0 SP1,4.0 SP2
Operating System(s): 
Keyword(s): kbusage exc4
Last Modified: 23-JUL-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0 SP1, 4.0 SP2 
- Microsoft Mail for PC Networks, versions 3.0, 3.2, 3.2a, 3.5 
- Microsoft Mail Gateway to Fax, version 3.2 
- Microsoft Exchange Windows 3.x client, version 4.0 
- Microsoft Exchange Windows 95/98 client, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
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SYMPTOMS
========

The FAX Cover Sheet will not list the fax recipients when a fax is sent from a
Microsoft Exchange client, through a Microsoft Exchange Server, to the Microsoft
Mail Gateway to Fax on a Microsoft Mail postoffice.

MORE INFORMATION
================

The recipient of the FAX can be determined by looking at the To: field in the
header on the second page of the FAX.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in Service Pack 3 for Microsoft
Exchange Server version 4.0. For information on obtaining the Service Pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

RESOLUTION
==========

This problem can be resolved by importing the updated Fax.scr file released in
Microsoft Exchange Service Pack 3 (SP3) using the Microsoft Exchange
Administrator program.

Additional query words:

======================================================================
Keywords          : kbusage exc4 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN300 kbMailPCN350 kbMailGateFax320 kbExchange400SP1 kbExchange400SP2 kbExchange400NT kbExchange400Win95
Version           : MS-DOS:3.2; WINDOWS:3.0,3.2,3.2a,3.5,4.0; winnt:4.0 SP1,4.0 SP2
Issue type        : kbbug
Solution Type     : kbfix

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