KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q152872: Err Msg: The New Item Could Not be Inserted

Article: Q152872
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.0; winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-SEP-1999

4.00
WINDOWS
kbusage kbbug4.00 kbfix4.00.sp2

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Schedule+ for Windows, version 7.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you run Microsoft Schedule+ without a local .scd file and the network
connection is lost, when Microsoft Schedule+ is launched again, you will not be
able to save changes to the calendar file.

The following error will be reported:

  The new item could not be inserted. The schedule is being used by someone
  else. Try again later.

CAUSE
=====

When network connections are lost, your calendar file can retain stream locks.
The Microsoft Exchange Server can maintain a stream lock until the network
timeout is reached. The network timeout for TCP can be up to two hours.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S.
Service Pack 2. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K



Additional query words: 4.00 stream access deny busy SP2

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2 kbScheduleSearch kbSchedule700
Version           : WINDOWS:7.0; winnt:4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.