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Q152847: Error 736 When Connecting to a Windows NT Server Via TCP/IP

Article: Q152847
Product(s): Microsoft Windows NT
Version(s): 3.50 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you connect from one Windows NT computer to another Windows NT computer
using TCP/IP over Point to Point Protocol (PPP), the following error may occur:

  Error: Checking network protocol connection TCPIP reported error 736:
  The remote computer terminated the control protocol.

When you press F1 for more information on error 736, you find that a PPP network
control protocol conversation was started, but was terminated at the request of
the remote computer.

CAUSE
=====

The Windows NT PPP server is configured to allocate TCP/IP addresses using
dynamic host configuration protocol (DHCP), but there is no DHCP server on the
network.

RESOLUTION
==========

To correct this error, perform one of the following steps:

- Install a DHCP server on the network.

  NOTE: Verify that the DHCP server has a scope that includes IP addresses on
  the same subnet as that of the network adapter in the Remote Access Service
  (RAS) server.

  -or-

- Configure the RAS server to use a pool of IP addresses for PPP instead of
  DHCP for PPP clients.

  -or-

- Remove TCP/IP from the RAS server.

Additional query words: prodnt
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.50 3.51

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