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Q152477: XFOR: Handshake Files Moved to BADMAIL Directory

Article: Q152477
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbinterop
Last Modified: 28-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

With Microsoft Exchange Server 4.0 and the AppleTalk Mail Connector, the Network
Manager of the AppleTalk Mail system may messages with the following Subject:
line:

  Bad incoming message file

WORKAROUND
==========

There are 2 possible workarounds for this problem.

- Set the aging factor option under the Gateway, Configuration... in the
  Microsoft Mail for AppleTalk Networks client to a value of zero. This will
  keep both sides from generating a handshake file.

- Use the Macintosh System version 7.5.1 on the PowerMac 6100 or install the
  gateway on a different PowerMac model.

RESOLUTION
==========

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

This only seems to be a problem with PowerMac 6100 and 7100 computers. The
gateway picks up the Mmff1.msg file and should just discard it as a handshake
file, and no message should be delivered. However, the gateway does not appear
to recognize this file as a handshake message and moves it to the BADMAIL
directory.


Additional query words:

======================================================================
Keywords          : kbinterop 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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