KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q152449: XADM: Directory Import Fails When Import File Includes DBCS

Article: Q152449
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0
Operating System(s): 
Keyword(s): kbusagekbbuglist
Last Modified: 29-MAR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If the import file for Directory Import includes some double-byte characters,
the Directory Import command in the Microsoft Exchange Administrator program may
fail to create the mailbox correctly.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 4.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

MORE INFORMATION
================

Directory Import divides the import file into several pages to read it. The page
size is 4 KB on an x86 processor. When the import file includes double -byte
characters and its boundary is at the point of a multiple of 4 KB, Directory
Import may not work correctly.

In other words, when the lead byte of the double-byte character is at the
4,096-byte point and the trail byte is at the 4,097-byte point, this problem may
occur.

Three kinds of phenomena have been confirmed:

- All mailboxes after 4 KB are not imported.

- Only the mailbox that includes 4-KB point is not imported.

- All attributes after 4 KB are out of order.


Additional query words: bulk csv attribute language Japanese JPN

======================================================================
Keywords          : kbusage kbbuglist
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.