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Q151961: Err Msg: Errors Occurred During this Operation…

Article: Q151961
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

After you use Microsoft Backup to restore files, you may receive the following
error message:

  Errors occurred during this operation. Do you want to view them now?

Clicking Yes displays the error.log file, which contains the following errors:

  Microsoft Backup has encountered an unexpected error number. Quit and restart
  Backup, and then try again.

  Microsoft Backup cannot find this file. If this is a network file, the
  network may not be available. Or, the file Backup is looking for may have
  been deleted or moved.

CAUSE
=====

This behavior can occur if the files are being restored to a path that includes
a logical drive letter that does not exist on the computer.

For example, this behavior can occur if files are backed up from drive E on one
computer and then restored on a different computer that does not have a logical
drive E. By default, Backup attempts to restore files to the original location.
Because the drive is not present, Backup is unable to restore the files.

RESOLUTION
==========

To enable Backup to restore files to an alternate location, follow these steps:

1. In Backup, click Options on the Settings menu.

2. Click the Restore tab.

3. Click Alternate Location.

4. Click OK.

5. Try to restore the files again.

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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