KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q151961: Err Msg: Errors Occurred During this Operation…

Article: Q151961
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you use Microsoft Backup to restore files, you may receive the following
error message:

  Errors occurred during this operation. Do you want to view them now?

Clicking Yes displays the error.log file, which contains the following errors:

  Microsoft Backup has encountered an unexpected error number. Quit and restart
  Backup, and then try again.

  Microsoft Backup cannot find this file. If this is a network file, the
  network may not be available. Or, the file Backup is looking for may have
  been deleted or moved.

CAUSE
=====

This behavior can occur if the files are being restored to a path that includes
a logical drive letter that does not exist on the computer.

For example, this behavior can occur if files are backed up from drive E on one
computer and then restored on a different computer that does not have a logical
drive E. By default, Backup attempts to restore files to the original location.
Because the drive is not present, Backup is unable to restore the files.

RESOLUTION
==========

To enable Backup to restore files to an alternate location, follow these steps:

1. In Backup, click Options on the Settings menu.

2. Click the Restore tab.

3. Click Alternate Location.

4. Click OK.

5. Try to restore the files again.

======================================================================
Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.