KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q151859: Remote Control of NEC Versa M/100 is Unstable Using IPX Sockets

Article: Q151859
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:95; winnt:1.1
Operating System(s): 
Keyword(s): kbnetwork smsremote kbRemoteProg
Last Modified: 27-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.1 
-------------------------------------------------------------------------------

SUMMARY
=======

Remote Control of NEC Versa M/100 is unstable using IPX sockets if the system is
using a network interface card in its docking station.

MORE INFORMATION
================

In the NEC Versa M/100 the following scenario makes SMS unable to maintain a
stable remote control session:

The NEC Versa M/100 is running Windows 95 with or without Service Pack 1 and is
in its docking station using the docking station's network interface card. The
network protocol is configured to use IPX and you are using sockets only to
create the remote control session. The Windows 95 client will disconnect the
session within 30 seconds to two minutes. Attempts to reconnect will fail until
the client system is cold booted. The issue is reproducible regardless of
network interface card used. The issue cannot be reproduced if the notebook is
not in the docking station.

Technical support at NEC has confirmed this to be an issue with the docking
station hardware.

Hardware:
NEC Versa M/100
model: pc-480-1558
serial no. 57003653
docking station model op-560-4701
serial number: 4Y003491H

Phoenix LAP486SL 1.03
Phoenix 486SL 1.04.06
ROM BIOS 1.04.07


Firmware upgrades can be obtained from NEC Technical Support at (800) 325- 5500,
access code 700.

The third-party contact information included in this article is intended to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The NEC Versa M/100 is manufactured by NEC Technologies, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: prodsms

======================================================================
Keywords          : kbnetwork smsremote kbRemoteProg 
Technology        : kbSMSSearch kbSMS110
Version           : WINDOWS:95; winnt:1.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.