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Q151433: MSB Solar: ErrMsg: Video Not Available, Cannot Find vids:msvc

Article: Q151433
Product(s): Microsoft Home Kids Products
Version(s): 1.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0 
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SYMPTOMS
========

During the opening animation or subsequent animations in Magic School Bus
Explores the Solar System (MSB Solar), you may receive an error message similar
to the following, with diagonal lines in the background:

  Video not available, cannot find 'vids:msvc' decompressor.

The exact text of the error message may vary, depending on the type of
compression that was used to compress the file. Specifically, the "msvc" portion
of the error message may be replaced by "cvid" or "iv32."

CAUSE
=====

This error message occurs when the necessary Video Compression codec(s) is not
installed or is damaged.

RESOLUTION
==========

To resolve the problem, use the following steps:

Windows 95/98
-------------

1. Exit MSB Solar.

2. Click the Start button, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. Click the Windows Setup tab.

5. In the Components list box, scroll to and click Multimedia.

6. Click Details.

7. If the Video Compression box is checked, it may not be installed properly,
  and should be removed. To remove Video Compression, do the following:
  a. Clear the Video Compression check box, and then click OK.

  b. Click OK again.

  c. Repeat steps 2-6 to return to the Video Compression option in Add/Remove
     Programs.

8. Make sure the Video Compression check box is selected.

9. Click OK, then click OK again. Follow the on-screen instructions.

If you are still unable to run MSB Solar, try the following troubleshooting
steps.

NOTE: The following steps involve renaming and deleting files and folders. For
more information about how to accomplish these tasks in Windows, see your
Windows printed documentation or online Help.

1. In the Windows\System folder on your hard drive, rename the following files:

     Iccvid.drv     (Supermatch Cinepak)
     Indeov.drv     (Intel Indeo)
     Ir32.dll       (Intel Indeo)
     Msvidc.drv     (Microsoft Video 1 Compressor)
     Msrle.drv      (Microsoft RLE Compressor)

NOTE: The Indeov.drv file may not be in the Windows\System folder on your hard
drive. If this is the case, continue with the steps as outlined in this
article.

1. Repeat steps 2-9 in the section above.

For more information on Video Codecs in Windows, please see the following article
in the Microsoft Knowledge Base:

  Q138261 Error Message: Video Not Available, Cannot Find Decompressor

Windows 3.x
-----------

1. Exit MSB Solar.

2. Reinstall MSB Solar.

If you are still unable to run MSB Solar, try the following troubleshooting
steps.

NOTE: The following steps involve renaming and deleting files and folders. For
more information about how to accomplish these tasks in Windows, see your
Windows printed documentation or online Help.

1. In the Windows\System folder on your hard drive, rename the following files:

     Iccvid.drv     (Supermatch Cinepak)
     Indeov.drv     (Intel Indeo)
     Ir32.dll       (Intel Indeo)
     Msvidc.drv     (Microsoft Video 1 Compressor)
     Msrle.drv      (Microsoft RLE Compressor)

2. Delete the MSKids\MSBSolar folder on the hard drive, and reinstall MSB Solar.

3. Restart Windows.

For more information on Video Codecs in Windows 3.x, please see the following
article in the Microsoft Knowledge Base:

  Q124945 Video Clip Error Msg: Cannot Find Decompressor

MORE INFORMATION
================

The opening animation in MSB Solar uses the Microsoft Video 1 (msvc) codec. The
animations between planets use the SuperMatch Cinepak (cvid) codec or a
combination of the Video 1 and SuperMatch Cinepak codecs. Other animations, such
as those in <planet name> At A Glance; for example, Jupiter At A Glance,
use the Intel Indeo (iv32) codecs.

Additional query words: kids mskids msb msbss frizz kbmm multimedia multi-media multi media msbsolar planet msbss homekids homekid winmsbsolar vids:cvid vids:iv32

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Keywords          :  
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticSolar kbMSBSearch
Version           : 1.0

=============================================================================

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