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Q151371: Thinkpad 760 Requires Updated Video Driver

Article: Q151371
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

Installation of Microsoft Windows NT fails when the software is being loaded on
an IBM Thinkpad 760. Symptoms may include a blank screen, apparent loss of video
function, or a dividing line down the screen.

CAUSE
=====

This problem has been observed to exist on these systems with outdated video
drivers.

RESOLUTION
==========

Contact IBM for updated video drivers.

Some models of the IBM Thinkpad 760 may also require a BIOS upgrade. For more
information on the BIOS upgrade, contact IBM or see the following article in the
Microsoft Knowledge Base:

Q141735Windows NT Setup Fails on an IBM Thinkpad 760C P120.

NOTE: The Custom installation option may work without the updated driver if you
choose the 640x480 16-color VGA mode.

Thinkpad is manufactured by IBM, a vendor independent of Microsoft; we make no
warranty, implied or otherwise, regarding this product's performance or
reliability.

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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