Q150921: Mastering Exchange Development: Contents of README.WRI
Article: Q150921
Product(s): Microsoft Exchange
Version(s):
Operating System(s):
Keyword(s): kbmm
Last Modified: 18-FEB-2002
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The information in this article applies to:
- MSPRESS Mastering Microsoft Exchange Development ISBN 1-57231-337-4
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SUMMARY
=======
The following article contains a copy of the Readme.wri file from the Mastering
Exchange Development CD-ROM.
MORE INFORMATION
================
Mastering Microsoft Exchange Development: README File
-----------------------------------------------------
Welcome to Mastering Microsoft Exchange Development. This file contains
additional information about Mastering Microsoft Exchange Development
not included in online Help.
Multimedia technology, with its array of new hardware and software
combinations, can present a variety of potential performance and
configuration problems. This README file contains important and helpful
information on the following topics:
Section Description
1 Send Us Your Feedback
2 Problems During Setup
3 Removing Mastering Microsoft Exchange
Development
4 Potential Problems Running this Title
5 Performance Issues
6 Hardware Problems
7 Printing Problems
8 Generic Multimedia Information
To read this file on-screen, use the PAGE DOWN and PAGE UP keys. You can
also print the file by choosing the Print command from the File menu in
virtually any Windows-based word processing program.
1 Send Us Your Feedback
---------------------------
We welcome your feedback. Let us know how Mastering Microsoft Exchange
Development has helped you gain expertise in creating solutions with
Microsoft Exchange. You can reach us via any of the following:
Internet: devtrain@microsoft.com
Mail: Mastering Series Products
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399
Fax: (425) 936-7329
Attn: Mastering Microsoft Exchange Development
Please note that we receive a number of suggestions and comments
regarding Microsoft products and are unable to respond directly to each
one. However, be assured that your recommendations, ideas, and remarks
are recorded and will help shape future versions of our Mastering Series
products.
2 Problems During Setup
---------------------------
The Setup program's default settings will load the Mastering Microsoft
Exchange Development title to your C: drive. You can assign application
files to a different drive; however, Setup will copy as much as 8.5 MB
of system files to your WINDOWS\SYSTEM subdirectory.
Setup will not complete properly if you remove the Mastering Microsoft
Exchange Development CD-ROM during Setup, or attempt to start the
application before Setup is complete.
Because Mastering Microsoft Exchange Development installs system files
that may be shared with other applications, you must shut down other
applications, including Microsoft Office, before running Setup. If you
have closed all other open applications and you encounter problems
during Setup, make sure your system meets the minimum requirements
necessary to install Mastering Microsoft Exchange Development.
System Requirements
Mastering Microsoft Exchange Development will run on the following
minimal system; however, performance will improve with more RAM or
a faster CD-ROM drive.
* Personal computer with a 486DX or higher processor, running Windows
95 or Microsoft Windows NT Workstation 3.51 or later
* 8 MB of memory (16 MB or more recommended)
* 10 MB of available hard-disk space (40 MB to work with
lab files on your hard drive)
* MPC2-compatible CD-ROM drive
* Super VGA or higher-resolution video adapter capable of
displaying 256 colors or greater
* Microsoft Mouse or compatible pointing device
* MPC2-compatible audio board for audio and video
instruction
* Microsoft Exchange is required to work the lab
exercises
3 Removing Mastering Microsoft Exchange Development
-------------------------------------------------------
To remove Mastering Microsoft Exchange Development from your computer,
run Setup again and choose Remove All. If your operating system is
Windows 95, you can also uninstall Mastering Microsoft Exchange
Development by running the Add/Remove Programs application in the
Control Panel.
You may also need to do the following:
* Delete the Mastering Microsoft Exchange Development icon
If you moved the icon to a different program group
after installing the application, Setup will not be
able to detect the new icon location or delete it.
After running Setup (with Remove All), go to Program
Manager and delete the icon(s).
* Delete the MED directory. The MED directory (or the
directory you specified as the destination directory
during Setup) will not be removed because it may
contain files that you modified. If you did a Complete
installation, two subdirectories were added: "Lists"
and "Labs." If you worked on any of the labs or
annotated to topics, that information is saved in those
subdirectories. If you still want to remove these
directories, you can delete them by going to File
Manager or Explorer, selecting the directory, and
pressing DELETE.
Warning
When running Setup with the Uninstall option you may receive a dialog
box with a warning about deleting a shared file. This dialog only
occurs when Setup prepares to remove a file that it cannot determine
whether another application uses. If you remove the file, be aware that
other unregistered applications that use that same file may no longer
run correctly.
4 Potential Problems Running this Title
-------------------------------------------
This section describes problems you may experience when running
Mastering Microsoft Exchange Development.
* Content: Some of the articles located in the product's
Library are based on pre-released versions of Microsoft
Exchange. There may be discrepancies between
information referenced in these sources and in the
released version of Microsoft Exchange. Library
articles included in this title are not edited by the
Mastering Microsoft Exchange Development team. You may
encounter documentation errors, references to page
numbers or files, and formatting problems. Addresses,
phone numbers, and other contact information appearing
in this title may have changed since the time of
publication. Finally, some of the topic titles in the
application will be cut off when running Mastering
Microsoft Exchange Development in lower display
resolutions.
* Graphics: This title is designed to run on machines
capable of displaying 256 colors or more. Though the
title does run on systems displaying 16 colors, there
is a noticeable drop in image quality. Some large
graphics may display out of the window when running the
title at 640 x 480 resolution. It is recommended that
you run this application in 800 x 600 mode or greater.
The graphic viewer in this application allows you to
toggle graphics between large and small views. By
clicking on the viewer, you can change the size of the
graphic. The viewer will remain the size that you last
viewed a graphic. If an image appears distorted or
compressed, click in the graphic viewer to make sure
you are viewing the entire image. Note that some small
graphics do not change size.
* Navigation and Topic areas: If using keyboard keys to
navigate through the Table of Contents or the Topic
area, you may need to manually change the focus of the
application, depending on the content you want to
affect. You can change the focus by clicking on the
area you want to navigate. On some systems, the
vertical scroll bar may change size when scrolling
through topics and labs, or navigating through the
Table of Contents.
* Palette Flash: Palette flashes can occur when
switching between Mastering Microsoft Exchange
Development and other running applications.
* Printing: The media represented by icons in the text
area (graphics, sample code, tips, and answers) will
not print when printing the current screen. To print
this information, choose Print when the media is
displayed in the active window. If you experience
problems printing over a network, consult your network
administrator to make sure your printer settings are
correct. Solutions for common printing problems are
described in Section 7 of this README file, "Printing
Problems." If you choose to print the Glossary, the
entire Glossary will be printed.
* Text: Mastering Microsoft Exchange Development uses
your system settings to display some foreground and
background colors. You may want to choose a compatible
display combination (such as the Windows Standard color
scheme) for best visual results. When displaying
glossary popups within the text, the application will
sometimes lose focus. To remedy this, click in the
Topic area; focus will return to the application.
* Video: .AVI files will only run if you've installed the
Multimedia options (when setting up Windows 95) or
Microsoft Video for Windows (installed on your system
when running Windows NT). Setup will look for
multimedia options on your system and notify you if
they are not installed. If this is the case, you will
need to install the appropriate options. Even with
appropriate hardware, you may experience long wait
times while video files are being loaded, and you may
encounter errors in audio/video synchronization during
playback.
* Stay On Top Mode: Stay On Top mode provides a great way
to look at Lab information or view content while
working in another application. However, the following
problem occurs when using Mastering Microsoft Exchange
Development in Stay On Top mode: Glossary Popups,
ToolTips for the ToolBar, and the Print dialog box all
appear behind the application.
5 Performance Issues
------------------------
There are several ways to make Mastering Microsoft Exchange Development
run faster. Many of the methods described below are general tips that
will improve the performance of any application under Windows. Consult
your Windows manual for more details.
Mastering Microsoft Exchange Development uses your computer's random
access memory (RAM) to display pictures and play video and audio. If
Mastering Microsoft Exchange Development runs slowly or if you get error
messages saying you are out of memory, you may not have enough RAM
available. Here are some tips to make the best use of your available
memory:
* Close all applications that you are not using.
* Add more RAM (memory) to your computer. You can
determine how much memory is available by starting MS-
DOS, typing mem and pressing ENTER. This starts a
program that will tell you how much memory you have.
You need at least 8 MB of RAM, and 16 MB is
recommended.
* If you are using more than 256 colors in your video
display, you may want to lower your video colors to
256. For instructions on how to change your Windows
display, consult your Windows documentation.
For more details on improving performance, consult your Windows and
CD-ROM manuals.
6 Hardware Problems
-----------------------
In rare situations, Mastering Microsoft Exchange Development may
encounter display problems when using accelerated video drivers, video
drivers with more than 256 colors, or high-resolution video drivers.
One example of these problems is a video display with garbled images.
Another is a crash occurring when trying to play a video. There are
several things you can do if you encounter such problems:
1. Most problems can be fixed by obtaining new drivers
from your video card manufacturer. Contact the
manufacturer of your video card to determine if newer
versions are available. The manufacturer's phone
number should be in the manuals that came with your
video card or personal computer. Another option for
obtaining updated drivers is the Microsoft Download
service (MSDL), an electronic bulletin board that can
be accessed by modem at (425) 936-MSDL (425-936-6735).
Drivers provided on MSDL are compressed with the
PKWare utilities and are in the form of executable
files (.EXE extension). It is best to download the
file or files you need into an empty directory on your
hard disk or a blank formatted floppy. To decompress
these drivers after downloading them, either:
a) From Windows NT File Manager or Windows 95
Explorer, double-click on the filename that you
downloaded.
-or-
b) From the DOS prompt, change to the directory
containing the downloaded file, type the filename,
and then press ENTER.
2. An alternative to obtaining a new or updated display
driver is to change your video mode to a standard
video mode, such as 640 x 480 resolution with 256
colors.
To find out what video driver you are using, open Display from Control
Panel. In Windows 95, click on the Settings tab. Then click the Change
Display Type button. Your display type will be listed there. For
instructions on how to install or change drivers, click the Help button.
7 Printing Problems
-----------------------
Screen resolution and printer resolution are often not the same, so the
resulting printout may not match the quality you see on the screen.
If you encounter a general protection fault when you print a topic,
check your printer driver. Switch to a more current version of the
driver, if one is available. Additionally, ensure that the printer is
online and that you can print to it from another application. If the
problem persists, one of the following procedures may solve the problem:
In Windows NT:
* In the Control Panel, double-click the Fonts icon.
Click the TrueType button in the Fonts dialog box, and
turn off the Enable TrueType Fonts option.
* In the Control Panel, choose Setup and Options for your
printer. Turn off the Color option, and restart
Windows.
In Windows 95:
* Click on the Property page for the Printer you are
using. Choose the Fonts tab and click on the method of
downloading TrueType fonts that works best with your
system.
If you are using an HP LaserJet printer, make sure that you have the
most current printer driver, or try setting the printer resolution to
300 dpi (graphics may not print properly at 600 dpi).
You should be able to print grayscale images from Mastering Microsoft
Exchange Development. If you have a black and white laser printer, you
may need to upgrade your printer driver. Call the dealer from whom you
bought the printer or call the printer manufacturer.
8 Generic Multimedia Information
------------------------------------
For more information regarding Multimedia PCs (MPCs), MPC titles, and
other general multimedia topics of interest, please contact the MPC
Marketing Council:
Multimedia PC Marketing Council, Inc.
1703 M Street, Suite 700
Washington DC 20036
(202) 452-1600
For information regarding a specific MPC product, contact the
manufacturer of that product.
Additional query words: 1.00 multi media multimedia multi-media mmtitles
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