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Q150379: XCLN: Error: Some Extensions Could Not be Loaded

Article: Q150379
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 25-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SUMMARY
=======

When you start a Microsoft Exchange client you might encounter the error:

  Some extensions could not be loaded. Check to make sure that the extensions
  specified in your Shared.ini and Msmail.ini files are correct. The Shared.ini
  or Shared32.ini file could not be found at "<path>". Please check that
  the path to this file is specified correctly in your Msmail.ini file or in
  the registry.

where <path> is specific to each system.

MORE INFORMATION
================

The problem may be that the SharedExtensionsDir value in the Msmail.ini file or
in the registry is incorrect. Either remove the value or enter the correct path
for the Shared(32).ini file.

The registry locations for SharedExtensionsDir is:

  HKEY_CURRENT_USER\software\Microsoft\Mail\Microsoft
                   \Mail\SharedExtensionsDir: Reg_SZ: <path>

and the location in the Msmail.ini file is:

  [Microsoft Mail]
  SharedExtensionsDir=<path>

REFERENCES
==========

For additional information about the SharedExtentionsDir value, please see the
following article in the Microsoft Knowledge Base:

  Q141272 XCLN Win: How Exchange Clients Use MSMAIL.INI and SHARED.INI

Additional query words:

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0

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