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Q150310: Bookshelf 96: Lost Network Connection Causes Error

Article: Q150310
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 16-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf 1996-97 for Windows 
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SYMPTOMS
========

If you are accessing Bookshelf '96-'97 over a network connection and you are
using it when a network connection loss occurs, you receive an "illegal
operation" message with details similar to the following:

  BSHELF96 caused an invalid page fault in module KERNEL32.DLL

CAUSE
=====

Bookshelf is designed primarily to run from a local CD-ROM drive. If a network
connection is used instead, any loss of network connection may cause an error in
Bookshelf.

RESOLUTION
==========

Do not disconnect from the network while running Bookshelf. If network
connection is lost, exit or shut down Windows and restart the computer.

Additional query words: 1995 '96 96 multi media multimedia multi-media mmtitles kbmm kbsetup

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1996 kbBookShelf1997
Version           : WINDOWS:

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