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Q150309: Bookshelf 96-97 Installed Before Word Will Not Integrate

Article: Q150309
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:3.x,6.x
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Bookshelf 1996-97 for Windows 
- Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c 
- the operating system: Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
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SYMPTOMS
========

On a computer using Windows 3.x, if Bookshelf 96-97 is installed before
Microsoft Word 6.0, the Word Integration feature is not available.

NOTE: The only Word Integration feature is a Word shortcut menu for "Define."
This is accessed in Word by clicking on a word with your right mouse button.

Reinstalling Bookshelf does not add the integration.

CAUSE
=====

This is by design in the 16-bit version of Bookshelf. The Word
Integration"option is added in a Typical installation, whether you have Word or
not.

Reinstalling Bookshelf will not add the integration since the option has already
been added.

RESOLUTION
==========

1. Run Bookshelf Setup and use the Add/Remove option to remove "Word
  Integration."

2. Run Bookshelf Setup again and use the Add/Remove option to add "Word
  Integration." This time Setup will find Word 6.0 and correctly add the
  integration feature.

For information about how to run Setup, please see the CD-ROM jewel-case insert
(liner notes).

Additional query words: 1995 '96 96 multi media multimedia multi-media mmtitles kbmm set-up set up

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Keywords          :  
Technology        : kbWordSearch kbOSWinSearch kbHomeMMsearch kbZNotKeyword6 kbZNotKeyword2 kbBookshelfSearch kbWord600 kbWord600a kbWord600c kbBookShelf1996 kbBookShelf1997 kbOSWin310 kbOSWin311 kbOSWin300 kbOSWin300a
Version           : WINDOWS:3.x,6.x

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