KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q150284: File HAL486C.DLL Could Not Be Loaded

Article: Q150284
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 20-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

During Windows NT 3.51 Setup on a multi-processor computer, if you press F5
during the portion of Setup that displays the following text:

  Setup is inspecting your computer hardware

then this is the list of computer models that appears:

  AST Manhatten SMP
  Compaq SystemPro MultiProcesor or 100% compatible
  Corollary C-bus Architecture
  IBM PS/2 or other Microchannel-based PC
  MPS Uniprocessor PC
  MPS Multiprocessor PC
  NCR System3000 model 3360/3450/3550
  Olivetti LSX5030/40
  Standard PC
  Standard PC With c-step i486
  Wyse series 7000i model 740mp/760mp
  Other

This allows you to select the correct hardware application layer (HAL) for your
computer. If you select the incorrect option, you may get the following
message:

  The file HAL486C.DLL could not be loaded, Error code=4097


WORKAROUND
==========

To work around this problem, either:

- Install Windows NT using Custom Setup and verify that the computer type is
  identified as an MPS(Multimedia Presentation System) multi-processor personal
  computer.

  - OR -

- Run WINNT /OX to create a new set of floppy disks and rerun setup for
  automatic hardware detection.


For aditional information, please see the following articles in the Microsoft
Knowldge Base:

Q103933 Windows NT May Use a Different HAL Version for Some 486 CPUs

Q136781 STOP 0x0000005c on Multi-Processor Computer During Setup

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : :3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.