KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q150071: STOP: HP ANYLAN Driver May Cause a STOP 0x0000000A

Article: Q150071
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 20-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

You receive a random STOP 0x0000000A on a a Hewlett-Packard (HP) Netserver LS
5/100 running Windows NT and with the HP 10/100VG EISA ANYLAN network interface
card (NIC) installed. The STOP error message reads:

  STOP: 0x0000000A (0xFF07F000, 0x00000002, 0x00000001, 0x80405FDE)
  IRQL_NOT_LESS_OR_EQUAL

NOTE: The first and fourth parameters, shown here as 0xFF07F000 and 0x80405FDE,
are specific to your system configuration.

CAUSE
=====

The HP ANYLAN driver may be causing memory corruption.


WORKAROUND
==========

Check the date on the installed NIC driver. The new driver is dated 10-02- 95
(29K). The HP 10/100VG EISA ANYLAN driver is HPfend.sys and can be downloaded
from the Hewlett-Packard FTP site.

NOTE: The compressed Windows NT EISA VG ANYLAN NIC driver from the HP FTP site is
listed as J2585a.exe. Currently HP recommends that J2577a.exe be used instead.
This driver is more current than the one in J2585a.exe.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: 3.51 prodnt trap 0xA ntblue

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : :3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.