KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q149960: Macs Unable to Connect to PCM Server in Zones with Long Names

Article: Q149960
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.1
Operating System(s): 
Keyword(s): kbnetwork kbPCM smspcm
Last Modified: 30-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.1 
-------------------------------------------------------------------------------

SYMPTOMS
========


The Package Command Manager (PCM) for the Macintosh may report an error 5016 when
attempting to launch a package. A look at the Sms.ini file confirms that the
server list is correct. A manual connection to the server with the Chooser
application also works.

CAUSE
=====

This can occur if the zone and server names, including the '@' separator, exceed
32 characters. The Windows NT 'Services for Macintosh' (SFM) documentation
states that it will support 31 characters for the Zone name, plus the length of
the server name. This combination can exceed the 31 character length that is
being used by the Macintosh version of PCM.


RESOLUTION
==========

To work around this problem, reduce the zone or server name so the combined
length is 31 characters or less.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem has been corrected in Systems Management Server
version 1.2.

Additional query words: prodsms buffer volume size truncate netmon

======================================================================
Keywords          : kbnetwork kbPCM smspcm 
Technology        : kbSMSSearch kbSMS110
Version           : winnt:1.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.