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Q149904: Compaq LTE 5100, 5200 Notebooks Stop When Swapping Floppy & CD

Article: Q149904
Product(s): Microsoft Windows NT
Version(s): 3.50 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

The Compaq 5100 LTE Elite and Compaq 5200 LTE Elite notebook computers allow for
cold swapping of floppy disk and CD-ROM drives. If Windows NT is set up from the
CD-ROM drive and then later started with the floppy disk drive inserted, the
following STOP message appears:

  STOP: 0x0000007f (0x00000006, 0x00000000, 0x00000000, 0x00000000)
  unexpected_kernel_mode_trap

RESOLUTION
==========

To correct this problem, obtain the latest BIOS update file available from
Compaq. The file name is SP1459.exe. The readme.txt file that accompanies the
executable file states the following:

  Windows NT 3.5.1 Support

   - Phantom drive problem fixed

   - Diskette drives are no longer rendered as unusable when in MultiBay
     Expansion Base

   - Boot now possible with second hard drive present

   - No longer get a blue screen when CD and floppy drive are swapped

The Compaq 5100 LTE Elite and Compaq 5200 LTE Elite notebook computers are
manufactured by Compaq Computer Corporation, a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.50 3.51

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