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Q149823: 3D Movie Maker: ErrMsg: You Do Not Have a Multimedia Driver

Article: Q149823
Product(s): Microsoft Home Kids Products
Version(s): 1.00
Operating System(s): 
Keyword(s): kbenv kberrmsg kbmm kbsetupkbfaq
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft 3D Movie Maker for Windows, version 1.0 
- Microsoft Nickelodeon 3D Movie Maker for Windows, version 1.0 
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SYMPTOMS
========

When you attempt to run 3D Movie Maker, you receive the following error
message:

  Microsoft ADPCM Audio CODEC
  You do not have a multimedia driver needed by this application. We will now
  try to install the driver for you. Once it is installed, you will need to
  restart the application.

RESOLUTION
==========

This error message occurs if the Microsoft ADPCM CODEC, or the driver listed in
the title of the error message, is not installed or is disabled. The following
steps describe how to install and enable the appropriate multimedia driver:

1. When the error message appears, click OK. When you are prompted, insert the
  specified Windows Setup disks or CD-ROM.

2. Run 3D Movie Maker.

If the problem persists, then the multimedia driver listed in the error message
may be disabled. To enable the driver, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Multimedia.

3. On the Advanced (Devices in Windows 98) tab, double-click Audio Compression
  Codecs.

4. Click Microsoft ADPCM CODEC, and then click Properties.

5. Click Use This Audio Codec, click OK, click OK, and then close Control Panel.

For more information about installing Windows multimedia components, please see
the following article in the Microsoft Knowledge Base:

  Q142731 How to Install and Remove Codecs and MCI Devices in Windows

MORE INFORMATION
================

You receive this error message if any of the multimedia drivers that 3D Movie
Maker uses are not installed, or if they are disabled. The title bar of the
error message displays the name of the specific multimedia driver that is
missing or disabled. For example, the title bar may reference the Microsoft
ADPCM Audio CODEC or [MCI] Microsoft Video for Windows.

If the multimedia driver is missing, you are prompted to use the Windows Setup
disks or disc and install the driver. If the driver was removed, this reinstalls
it properly.

If the driver was disabled prior to being removed, the driver will be disabled
when it is reinstalled. In that case, it is necessary to enable the driver as
"Resolution" section of this article.

Additional query words: kids mczee kbmm director animated movies melanie 3-d three dimensional 3d 3dmm compression decompression codecs

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Keywords          : kbenv kberrmsg kbmm kbsetup kbfaq
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kb3dMovieMaker
Version           : 1.00
Issue type        : kbprb

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