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Q149817: STOP 0x0000000A and STOP 0x0000001E in Isotp.sys

Article: Q149817
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When you run the ISO TP4 protocol (Isotp.sys, available from the Windows NT
Driver Library), you receive the following error message when the computer is
physically disconnected from the network:

  STOP: 0x0000000A (00000595 00000002 00000000 8010da41)
  IRQL_NOT_LESS_OR_EQUAL

After restarting the computer, you may also receive the following error message:

  STOP: 0x0000001E
  KMODE_EXCEPTION_NOT_HANDLED

RESOLUTION
==========

To resolve this problem, obtain the hotfix mentioned below.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. A
supported fix is now available, but has not been fully regression tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next service pack that contains this fix. Contact Microsoft
Technical Support for more information.


Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: 0xA 0x1E blue screen tp4 isotp4

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Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51,4.0
Issue type        : kbbug
Solution Type     : kbfix

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