KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q149694: PCMCIA Problem on Austin Business Audio DX4 100 Color Notebook

Article: Q149694
Product(s): Microsoft Windows NT
Version(s): 3.50 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

Pcmcia.sys fails with the following error on the Austin Business Audio DX4 100
Color Notebook computer:

  Could not start the Pcmcia service on \\<server name>.
  Error 0020: The system cannot find the device specified.

CAUSE
=====

The Pcmcia.sys that ships with Windows NT 3.51 Server and Workstation is not
compatible with the PCMCIA slot of the Austin Business Audio DX4 100 Color
Notebook.

RESOLUTION
==========

To correct this problem, install Service Pack 3 or higher or copy Pcmcia.sys
from SP3 to the \\winnt35\sytem32\drivers directory, overwriting the existing
copy of Pcmcia.sys. Then go into the Windows NT Control Panel, open Devices, and
set PCMCIA to either manual or automatic start-up. If you set it to manual, you
will need to start the device through the Devices dialog box; if you choose
automatic, start-up will be automatic when a PCMCIA device is inserted in the
slot.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and
3.51. This problem was corrected in Service Pack 3 for Windows NT. For
information on obtaining this update, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt sp3
======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.50 3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.