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Q149687: MSN Error Message: The MAPI Spooler Has Unexpectedly Exited

Article: Q149687
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0,2.5,95
Operating System(s): 
Keyword(s): kberrmsg kbmsn
Last Modified: 16-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 1.2, 1.3, 2.0, 2.5 
- the operating system: Microsoft Windows 95 
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SYMPTOMS
========

When you start Microsoft Exchange, you may receive the following error message:

  The MAPI spooler has unexpectedly exited.

This error message occurs only if the The Microsoft Network Online Service
information service is installed in your profile.

CAUSE
=====

This error can occur if your Remote Mail headers file is damaged.

RESOLUTION
==========

Use Windows Explorer or My Computer to delete your Remote Mail headers file. The
file should be in the Windows folder, with the file name

      MOS<user name>.rhc

where <user name> is your Windows 95 user name.

After you delete this file, it is automatically rebuilt.

MORE INFORMATION
================


Additional query words: msn

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Keywords          : kberrmsg kbmsn 
Technology        : kbOSWin95 kbOSWinSearch kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120
Version           : WINDOWS:1.2,1.3,2.0,2.5,95
Issue type        : kbprb

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