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Q149680: Infrared Devices Not Listed in Add New Hardware Tool

Article: Q149680
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): win95
Last Modified: 19-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, version 1.0 
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SYMPTOMS
========

The Infrared Devices hardware type may no longer be listed in the Add New
Hardware tool in Control Panel.

CAUSE
=====

This behavior can occur if you add and then remove the downloadable Windows 95
Infrared Driver (IrDA) using the Add/Remove Programs tool in Control Panel in a
Windows 95 OEM Service Release 1 (OSR1) installation.

RESOLUTION
==========

To regain the Infrared Devices hardware type in the Add New Hardware tool, you
must reinstall Windows 95 OSR1.

MORE INFORMATION
================

If Windows 95 was preinstalled on your computer and you have not installed
Windows 95 Service Pack 1, you can determine whether you have Windows 95 OEM
Service Release 1 by using the right mouse button to click My Computer and then
clicking Properties on the menu that appears. If the version number reported is
4.00.950a, you are using OEM Service Release 1 and you do not need to install
IrDA or any of the other Windows 95 Service Pack 1 updates or components.

For additional information about Windows 95 OSR1, please see the following
article in the Microsoft Knowledge Base:

  Q148761 Description of Windows 95 OEM Service Release 1


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Keywords          : win95 
Technology        : kbWin95search kbOPKSearch kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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