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Q149583: XCLN: Directory Could Not be Expanded to an O/R Address

Article: Q149583
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kberrmsg kbusage
Last Modified: 25-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Exchange MS-DOS client, versions 4.0, 5.0 
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SYMPTOMS
========

When a client sends a message, they receive an error message from the
MSExchangeMTA that states:

  An error occurred while transferring in a message C=<country>;A=<
  >; P=<Organization>;L=<servername> because the Directory could
  not be expanded to an O/R address.

  Event ID 178.

CAUSE
=====

The account designated as the Microsoft Exchange Internet Mail Connector (IMC)
administrator is missing an X400 address.

RESOLUTION
==========

You need to either give the administrator's account an X400 address or assign a
different account as the IMC administrator. Adding an X400 address is done on
the E-Mail Addresses tab of the account's property page. Assigning a different
administrator account is done by clicking the Change button on the IMC's
property page.

MORE INFORMATION
================

If the IMC service is stopped with the administrator's X400 address missing, it
will not restart with a Dr. Watson and a 1067 error.


Additional query words:

======================================================================
Keywords          : kberrmsg kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0

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