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Q149457: On-line Help Unavailable for Attachmate SDLC Cards in Setup

Article: Q149457
Product(s): Microsoft SNA Server
Version(s): WINDOWS:2.11,2.11 SP1
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, versions 2.11, 2.11 SP1, on platform(s):
   - the operating system: Microsoft Windows NT 
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SYMPTOMS
========

When you run the SNA Server Setup program for adding a link service, and you
choose either the Attachmate Advanced or Attachmate SDLC card, and you select
the on-line help icon, no help is displayed.

WORKAROUND
==========

As a workaround, use either the Atmsdlc.hlp or Advsdlc.hlp file from the
following locations:

  Local Hard Drive - <snaroot>\system\hwsetup
  SNA 2.11 CD - \i386\system\hwsetup
  SNA 2.11 SP1 CD - \winnt\i386\server

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions
2.11 and 2.11.sp1. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.

Additional query words: connection

======================================================================
Keywords          : kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch
Version           : WINDOWS:2.11,2.11 SP1
Issue type        : kbbug
Solution Type     : kbpending

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