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Q149454: Cannot Access Network When Connected to Dial-Up Server

Article: Q149454
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): kbnetwork dun win95 _IK12469 kbSDKPlatform kbGrpDSNet kbDialUp
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Plus! for Windows 95 
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SYMPTOMS
========

If you dial in to a Windows 95 Dial-Up Networking Server that is connected to a
local area network (LAN) using only the IPX protocol and you try to access a
network resource on a computer other than the Dial-Up Networking Server, you may
receive one of the following error messages:

- The network name cannot be found

- The computer or sharename could not be found

CAUSE
=====

This behavior can occur if the network address for the IPX protocol is set to
zero. IPX packets cannot be routed to a network with an address of zero.

RESOLUTION
==========

To access network resources on a computer other than the Dial-Up Networking
Server, use one of the following methods:

- Install the NetBEUI protocol on all computers, including the Dial-Up
  Networking Server and the client computer. To do so, follow these steps:

  1. In Control Panel, double-click Network.

  2. Click Add, click Protocol, and then click Add.

  3. Click Microsoft in the Manufacturers box, click NetBEUI in the Network
     Protocols box, and then click OK.

- Set the network address in the IPX protocol's properties to something other
  than zero. Follow these steps on all computers, including the Dial-Up
  Networking Server and the client computer:

  1. In Control Panel, double-click Network.

  2. Click the IPX/SPX-compatible network protocol bound to the LAN adapter,
     and then click Properties.

  3. On the Advanced tab, click Network Address, change the value to a number
     greater than zero, and then click OK.

NOTE: Whichever method you choose, the steps must be performed on every computer
on the LAN, including the Dial-Up Networking Server.

MORE INFORMATION
================

Windows 95 sets the network address for the IPX protocol to zero by default.
When a Dial-Up Networking connection tries to view or connect to a resource, the
IPX packets are not routed because they cannot be routed to a network with a
network address value of 0.

Additional query words: ras remote access

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Keywords          : kbnetwork dun win95 _IK12469 kbSDKPlatform kbGrpDSNet kbDialUp 
Technology        : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95
Version           : 95

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