KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q149395: Stop Msg: 0x0000001E in RDR.SYS Caused by Corrupted SMBs

Article: Q149395
Product(s): Microsoft Windows NT
Version(s): winnt:3.5,3.51
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
-------------------------------------------------------------------------------


SYMPTOMS
========

A Windows NT Server or Workstation shows the following Stop error message if it
receives a corrupted Server Message Block (SMB) while connecting to a remote
computer:

  STOP: 0x0000001E (0xC0000005, 0x801353D3, 0x0, 0x00001104)
  KMODE_EXCEPTION_NOT_HANDLED - RDR.SYS

Prior to the appearance of this error message, the system event log records the
following information:

  Event ID: 8006 Source: Rdr Type: Warning
  The browser has received an illegal datagram from the remote computer
  <computer name> to name <domain name> on transport Nbf
  <adapter>. The data is the datagram.

The Stop message occurs on Windows NT Servers and Workstations that are connected
to remote computers using NetBEUI.

CAUSE
=====

The Windows NT machine received a corrupted SMB with an improper word count. The
SMB from the remote computer may have been corrupted by an intermediate router.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and
3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: 3.50 3.51 prodnt ntblue debug

======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : winnt:3.5,3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.