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Q149386: Cannot Connect to MSN After Installing Unimodem V

Article: Q149386
Product(s): The Microsoft Network
Version(s): WINDOWS:1.3,2.0,2.5
Operating System(s): 
Keyword(s): kbmsn
Last Modified: 09-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.3, 2.0, 2.5 
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SYMPTOMS
========

After you download and install Unimodem V, you may receive the following error
message when you try to connect to MSN, The Microsoft Network:

  Cannot locate the Microsoft Network Data Center. Please try again later.

CAUSE
=====

If you click Open (rather than Save As) when you download the Unimodv.exe file,
the installation program places a copy of the Wsock32.dll and Wsock.vxd files in
the Windows folder. The Wsock32.dll and Wsock.vxd files required by MSN are
already located in the Windows\System folder.

RESOLUTION
==========

To resolve this issue, remove or rename the Wsock32.dll and Wsock.vxd files in
the Windows folder.

MORE INFORMATION
================

For additional information about Unimodem V, please see the following article in
the Microsoft Knowledge Base:

  Q139383 Unimodem V Adds Additional Support for Data/Fax/Voice Modems

Additional query words: msn

======================================================================
Keywords          : kbmsn 
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version           : WINDOWS:1.3,2.0,2.5
Issue type        : kbprb

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