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Q149314: XCLN: Send Mail Option in NT File Manager Won’t Work

Article: Q149314
Product(s): Microsoft Exchange
Version(s): 4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 27-FEB-2001

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The information in this article applies to:

- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

When you choose the Send Mail item from the Mail menu under the Microsoft
Windows NT File Manager, you may receive the following error:

  Mail could not connect to your Mail server.
  The configuration for the Mail server path is missing or invalid.

STATUS
======

Microsoft Exchange does not support the File Manager?s Send Mail option 4.0.
This is by design.

MORE INFORMATION
================

On a Windows NT computer that has never had a MSMail 3.x client installed, the
Microsoft Exchange Client Setup doesn't add a Send Mail option to File Manager.

On a Windows NT computer that has previously had a MSMail 3.x client installed,
the Send Mail option may already exist. If it is run, it may attempt to start
and sign into a MSMail 3.x server.

RESOLUTION
==========

To remove the Send Mail menu item, remove the following entry from the
registry:

 HKey_LocalMachine_LocalMachine
  Software
   Microsoft
    WinNT
     CurrentVer
      Filemanager
       AddOns
        Mail File Manager Extension:
         REG_SZ:SendFl32.dll

Next log off, and then log back on, to Windows NT for the change to take effect.


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT
Version           : :4.0,5.0

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