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Q149175: Font, Cursor, and Redraw Problems with Adobe Type Manager

Article: Q149175
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s): 
Keyword(s): kbnetwork kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

Remote control of a Windows or Windows for Workgroups client with Adobe Type
Manager installed causes one of the following two behaviors:

- If ATM is enabled, menu and window fonts do not appear in the Quick Viewer
  window.

- If ATM is disabled, screen redraws are not correct, most icons are not
  displayed, or the cursor is split in half (with a white space), and each half
  appears in mirror image.

CAUSE
=====

The ATM install replaces System.drv with Atmsys.drv in the [BOOT] section of the
System.ini. It also adds the following line:

     atm.system.drv=system.drv

RESOLUTION
==========

If the following changes are added to the System.ini [BOOT] section, both
problems are resolved.

     ;system.drv=atmsys.drv
     system.drv=system.drv
     ;atm.system.drv=system.drv

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. This problem has been corrected in Systems Management
Server version 1.2.

Additional query words: prodsms

======================================================================
Keywords          : kbnetwork kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : winnt:1.0,1.1

=============================================================================

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