Q149062: XCON: Eicon Tech. X.25 Diagnostic Commands for WinNT & Exchange
Article: Q149062
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s):
Keyword(s): kbusage exc4 exc5 exc55
Last Modified: 19-DEC-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 4.0, 5.0, 5.5
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SUMMARY
=======
The commands documented below are useful for reporting the current configuration
and operational status of Eicon Technologies X.25 hardware and "WAN Services for
Windows NT" software. These details may be requested by Eicon Technologies or
Microsoft technical support when troubleshooting:
- X.25 hardware and software installation and configuration issues.
-or-
- Microsoft Exchange Server X.400 MTA-over-X.25 connectivity issues.
MORE INFORMATION
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Eicon Technologies's "WAN Services for Windows NT" diagnostic utilities are
installed (by default) into the <drive>:\WSNT subdirectory. The output of
these commands can be redirected to a text file using standard MS-DOS
redirection syntax, for example:
dir >> dir.txt
If you type the following from the \WSNT subdirectory:
ECMODULE STATS HDLC
the following information appears on your screen:
EiconCard Loadable Module Management Utility
ECMODULE 3.03 Rev. 00
Copyright (c) Eicon Technology Corporation 1995. All Rights Reserved.
HDLC Loadable Module Statistics
Port number: 01 Port name: NCEMS3X25
T1 expired.......: 0 Retransmissions..: 0
Underrun.........: 0
Overrun..........: 0
Sent Received Sent
Received
SABM.............: 1 0 XID..............: 0 0
DISC.............: 0 0 I................: 74785 74941
UA...............: 0 1 RR...............: 30429 30638
DM...............: 0 0 RNR..............: 0 0
FRMR.............: 0 0 Rejects..........: 0 0
Abort............: 0 0
Bad type.........: 0
Bad CRC..........: 0
Command Completed Successfully.
Typically, equal numbers of SABM and UA are expected. Significant numbers of
"Abort, Bad Type, Bad CRC, RNR or Rejects" indicates a fundamental problem in
the hardware, its configuration, or the link to the other site.
If you type the following:
ECMODULE STATS X25
the following information appears on your screen:
EiconCard Loadable Module Management Utility
ECMODULE 3.03 Rev. 00
Copyright (c) Eicon Technology Corporation 1995. All Rights Reserved.
X.25 Loadable Module Statistics
Port number: 01 Port name: NCEMS3X25
Sent Received Sent
Received
Call request..: 29 428 Data packets......: 38856 38992
Confirm..: 424 25 Data segments.....: 68660 68552
Restart request..: 1 0 Characters........: 3902364
3898174
Confirm..: 0 1 Receiver Ready....: 35018 35038
Register request..: 0 0 Receiver Not Ready: 0 0
Confirm..: 0 0 Diagnostic packets: 0 0
Clear request..: 29 428 Unknown packets...: 0 0
Confirm..: 428 29 Rejects...........: 0 0
Reset request..: 0 0
Confirm..: 0 0
Interrupt request..: 0 0
Confirm..: 0 0
Command Completed Successfully.
Information similar to the above is indicative of well running X.25 stack.
If you type the following:
ECMODULE STATUS HDLC
the following information appears on your screen:
EiconCard Loadable Module Management Utility
ECMODULE 3.03 Rev. 00
Copyright (c) Eicon Technology Corporation 1995. All Rights Reserved.
HDLC Loadable Module Status
Port number: 01 Port name: NCEMS3X25
Addressing.................: DTE Check point timer T1 (msec).: 2900
Link setup.................: Active Ack delay timer T2 (msec)...: 200
Maximum retry count N2.....: 10 Idle probe timer T3 (msec)..: 15000
Maximum window size K......: 7 Maximum frame size N1 (byte): 144
Protocol state.............: Opened @09:59:27 Mar 22
Line state.................: Opened @09:59:27 Mar 22
Trace......................: Off Trace buffer size (bytes)....: 0
Trace filter (hex).........: 00 Trace entry size (bytes).....: 0
Command completed successfully.
The above displays the current configuration and operating status of the X.25
stack at the HDLC [lowest] layer. Note that "Trace" is "Off". Typically, tracing
down at the HDLC layer is only performed when troubleshooting X.25 connection
[link] problems.
If you type the following:
ECMODULE STATUS X25
the following information appears on your screen:
EiconCard Loadable Module Management Utility
ECMODULE 3.03 Rev. 00
Copyright (c) Eicon Technology Corporation 1995. All Rights Reserved.
X.25 Loadable Module Status
Port number: 01 Port name: NCEMS3X25
Default Maximum
Window size..................: 2 7
Packet size (bytes)..........: 128 128
Packet format................: Extended Maximum retry count N3......: 3
Restart timer T20 (sec)......: 60 Reset timer T22 (sec).......: 60
Call timer T21 (sec).........: 60 Clear timer T23 (sec).......: 60
Idle timer (sec).............: 0 Acknowledgement timer (msec): 20
Two-way VCs configured.......: 4 Permanent VCs configured....: 0
In-coming VCs configured.....: 0 Out-going VCs configured....: 0
Trace........................: Off Trace buffer size (bytes)...: 0
Trace filter (hex)...........: 00 Trace entry size (bytes)....: 0
Link activated at............: @09:59:27 Mar 22
Last restart.................: @09:59:27 Mar 22
VC Local Address Remote Address Type Status
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No active connection.
Command completed successfully.
This command reports many of the critical X.25 layer configuration parameters.
Generally, Window size, Packet size, Packet format should match the other
party's X.25 configuration to maximize throughput and performance. Note that
"Trace" is currently "Off". Tracing at the X.25 is useful when troubleshooting
X.25 connectivity issues and sometimes even application issues (for applications
that are run across the link).
Eicon Technologies technical support can be reached at (214) 490-3270 (U.S.
only), or on the Internet at:
http://www.eicon.com
Additional query words:
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Keywords : kbusage exc4 exc5 exc55
Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version : winnt:4.0,5.0,5.5
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