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Q149026: Encarta 1996: Generic Icon Appears for CD-ROM Drive

Article: Q149026
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 16-DEC-1999

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The information in this article applies to:

- Microsoft Encarta 96 Encyclopedia for Windows 
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SYMPTOMS
========

When you insert the Encarta compact disc into your CD-ROM drive, a generic-
looking icon represents the disc on the screen.

The icon is white and contains the Windows logo.

CAUSE
=====

The Encarta 96 compact disc contains an incorrectly named icon file.

RESOLUTION
==========

There is no resolution to this problem. No program functionality is lost.
However, Windows will not automatically update the CD-ROM icon for other Autorun
compact discs after the Encarta compact disc has been inserted. Restart Windows
to solve this minor problem.

STATUS
======

Microsoft has confirmed this to be a problem in the Encarta Encyclopedia 1996a
edition. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

When you insert the disc, Windows looks for a particular file containing
information about icon appearance. Because the file isn't found, Windows uses a
generic icon.


Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm compact disc

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Keywords          :  
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996
Version           : WINDOWS:

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