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Q149013: XCLN: Schedule+ 1.0a for the Macintosh May Not Display Details

Article: Q149013
Product(s): Microsoft Exchange
Version(s): WINDOWS:1.0,3.1c; winnt:4.0
Operating System(s): 
Keyword(s): kbinterop exc4
Last Modified: 19-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Schedule+, version 1.0, on platform(s):
   - the operating system: Mac OS (all) 
- Microsoft Mail for AppleTalk Networks, version 3.1c 
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SYMPTOMS
========

When you design an Electronic Form for version 1.0a of Microsoft Schedule+ for
the Apple Macintosh, the details will not be correctly displayed if the
addressee is a Microsoft Exchange Server recipient who has automatically been
added to the Personal Address Book in version 3.1c of Microsoft Mail for
AppleTalk Networks.

CAUSE
=====

This is not a problem with the Microsoft Exchange Server or with the Microsoft
Exchange Connection Gateway. The problem developed because of a change made
between versions 3.1c and 3.1d of Mail for AppleTalk Networks.

RESOLUTION
==========

Add the Microsoft Exchange Server recipient addresses to the Personal Address
Book manually, or upgrade to version 3.1d of Microsoft Mail for AppleTalk
Networks.

MORE INFORMATION
================

Version 3.1d of Mail for AppleTalk Networks Macintosh client will show these
details correctly. The details can also be viewed successfully in either version
3.1c or 3.1d if a custom recipient has been manually created.

Additional query words:

======================================================================
Keywords          : kbinterop exc4 
Technology        : kbExchangeSearch kbZNotKeyword2 kbScheduleSearch
Version           : WINDOWS:1.0,3.1c; winnt:4.0
Issue type        : kbprb

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