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Q148989: Internet Server Manager Fails to Start

Article: Q148989
Product(s): Internet Information Server
Version(s): 1.0
Operating System(s): 
Keyword(s): kbenv
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.51 
- Microsoft Internet Information Server 1.0 
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SYMPTOMS
========

When you double-click the Internet Server Manager icon in the Internet
Information Server (IIS) group, the hour glass will appear and disappear, and
IIS will fail to start.

The WWW publishing service shows started in Control Panel Services; however, the
clients cannot connect to any pages on the server. In addition, the FTP server
shows running; however, the clients get "connection refused" and also Gopher
shows running, but Gopher clients can not connect to the server.

CAUSE
=====

If the eventlog service is disabled or stopped, you will not be able to run
Internet Server Manager; instead, connect to the WWW, FTP server, or Gopher
server.

RESOLUTION
==========

Enable Eventlog services from the Control Panel Services applet.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Internet Information
Server version 1.0. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
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Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNT351search kbWinNTSsearch kbWinNTS351 kbWinNTS351search kbiisSearch kbiis100
Version           : 1.0

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