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Q148976: Err Msg: STOP 0x0000000A - SPP.SYS

Article: Q148976
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51
Operating System(s): 
Keyword(s): kb3rdparty kbnetwork
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

The following STOP error message appears in Windows NT:

  STOP: 0x0000000A (0x00000000, 0x00000002, 0x0000001, 0xFB8F1549)
  IRQL_NOT_LESS_OR_EQUAL ***Address FB8F1549 has base at FB8F0000 - SPP.SYS

The driver dump reveals several instances of the Spp.sys driver dated in 1993.

CAUSE
=====

Spp.sys is the Compaq printer driver(cpqprint) used for the Netlinq Support
software. This software has an associated icon in the Control Panel labeled
"NetLinq." The 1993 version of the driver is used in Windows NT 3.1 and causes
the above STOP under Windows NT 3.5 and 3.51.


RESOLUTION
==========

To correct the problem, remove the Netlinq Support Software from the Installed
Network Software list in Control Panel Network.

For more information, contact Compaq Technical Support at (800) 652-6672.

The Compaq products discussed here are manufactured by Compaq Corporation, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt 0xa
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Keywords          : kb3rdparty kbnetwork 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51

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