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Q148716: XADM: Unable to Configure Windows NT Natural Language

Article: Q148716
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 22-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

You might receive the following error message during installation of Microsoft
Exchange Server:

  Microsoft Exchange Server Setup

  Unable to configure the Windows NT Natural Language for the teletex codepage.

  Access is denied. ID C0020005

CAUSE
=====

This error message usually occurs because the System32\C_20261.nls file is
marked read-only. It will also occur if the following registry entry is not
present:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NLs
                    \20261:REG_SZ:C_20261.NLS

WORKAROUND
==========

First, verify that Windows NT Service Pack 4 (SP4) has been installed. Then make
sure that C_20261.nls is the file that came with SP4 and it is not marked
read-only. Finally, make sure that the registry entry above is present.


Additional query words:

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Keywords          : kbsetup 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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