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Q148714: Dr. Watson Error Installing Internet Information Server

Article: Q148714
Product(s): Microsoft Windows NT
Version(s): 1.0,3.51
Operating System(s): 
Keyword(s): 
Last Modified: 20-FEB-2002

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The information in this article applies to:

- Microsoft Internet Information Server version 1.0 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

When you install the Internet Information Server on a Windows NT Server that has
the Banyan Vines Client for NT installed, a Dr. Watson Exception error message
appears.


WORKAROUND
==========

To work around this problem:

1. Remove the Banyon Vines client software. Use the command "setup/uninstall"
  (without quotes) from the Banyan Vines Client for NT distribution media.

2. Restart Windows NT Server.

3. Install the TCP/IP protocol in Control Panel Network.

4. Restart Windows NT Server.

5. Make sure that the TCP/IP protocol is working properly. Use the TCP/IP
  connectivity utilties, such as Ping, FTP and Telnet.

6. If the TCP/IP protocol is working properly, install the Internet Information
  Server.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words: prodnt 1.00 3.51 winnt

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT351search kbWinNTSsearch kbWinNTS351 kbWinNTS351search kbiisSearch kbiis100
Version           : :1.0,3.51

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