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Q148710: XCLN: Appears to Hang on Start w/ Profile Dialog Open

Article: Q148710
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 24-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
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SYMPTOMS
========

If the Profiles dialog box is open when the Microsoft Exchange client is
started, the client will appear to hang with the opening screen.

NOTE: You will not receive an error message.


CAUSE
=====

This is by design.

Messaging Application Programming Interface (MAPI) has a mutex on the provider
property sheet and will not let go until the Properties dialog box is closed.

RESOLUTION
==========

Close the Profiles dialog box, and you can run the Microsoft Exchange client.

Additional query words: hang properties exchange

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95
Version           : WINDOWS:4.0

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