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Q148269: Encarta: Video Not Updated When Changing Views

Article: Q148269
Product(s): Microsoft Home Multimedia Titles
Version(s): 1995 edition,1996 edition
Operating System(s): 
Keyword(s): 
Last Modified: 24-MAY-2001

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The information in this article applies to:

- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 96 Encyclopedia for Macintosh 
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SYMPTOMS
========

When you change views in Encarta for the Macintosh, from Main to Main Outline,
the window may not update correctly. The image may double or truncate.

CAUSE
=====

When changing views, Encarta does not update the location of the video properly
to reflect the new position of items in the window. As a result, the video
doubles or truncates.

RESOLUTION
==========

There is no resolution to this problem.

STATUS
======

Microsoft has confirmed this to be a problem in the Encarta 1995 and Encarta
Encyclopedia 1996 editions for the Macintosh.

This problem has been corrected in the Encarta Encyclopedia for the Macintosh
1997 edition.


Additional query words: 1995 1996 multi media multimedia multi- mmtitles kbmm refresh pic bad incorrect duplicated duplicate ghost lines images pictures movie movies 1997 95 96 97

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1995Mac kbEncartaEnCyc1996Mac
Version           : :1995 edition,1996 edition

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