KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q148245: Upgrading from Uni- to Multi-Processor Requires Service Pack

Article: Q148245
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
- MSPRESS Microsoft Windows NT Resource Kit, version 3.51 
-------------------------------------------------------------------------------

SUMMARY
=======

This article explains how to upgrade a uni-processor computer to a multi-
processor computer for Windows NT 3.51. It also explains how to resolve the
error message:

  System Process - Driver Entry Point Not Found [popup]

  The \SystemRoot\System32\drivers\srv.sys device driver could not locate the
  entry point RtllsNameLegalDOS8Dot3 in driver NTOSKRNL.EXE?.

MORE INFORMATION
================

Compaq Computers
----------------

If you install Windows NT 3.51 on a Compaq uni-processor computer and you want to
upgrade the computer to support multi-processors, run SETUP.CMD from the Compaq
SSD version 1.17b or later. Select "Upgrade to multi- processor support"
(without quotation marks) to update the HAL.DLL and NTOSKRNL.EXE to
multi-processor versions.

For NON-COMPAQ machines, use the Windows NT Resource Kit Utility called
UPTOMP.EXE to perform the upgrade.

The setup program will prompt you for the correct path to the Windows NT
installation directory. This is required to copy additional support files needed
to make Windows NT multi-processor aware.

The following files are copied and some are modified to support SMP on Compaq
computers:

HALSP.DLLMultiprocessor HAL for Compaq SystemPro and non-PCI ProLiant systems,
including the Compaq SystemPro, SystemPro/XL, and the ProLiant 2000, 4000, and
4500

HALMPS.DLLMultiprocessor HAL for Intel MPS based systems, including the Compaq
ProLiant 1500, 2500, 5000, 6000, 6500, and later systems.

  HALSP.DLL     (renamed to HAL.DLL)
or
  HALMPS.DLL    (renamed to HAL.DLL)
  WINSRV.DLL
  NTKRNLMP.EXE  (renamed to NTOSKRNL.EXE)
  KERNEL32.DLL
  NTDLL.DLL

After you upgrade your processor using Compaq SSD version 1.17b (or later), it is
recommended that you modify SETUP.LOG (this allows future Microsoft Service
Packs to install properly), as follows:

1. Find SETUP.LOG in the %SystemRoot%\Repair directory. This file has hidden and
  read-only file attributes.

2. Remove the file attributes using File Manager.

3. Using a text editor, such as Notepad, modify the [Files.WinNt] section to the
  following:

  \<%SystemRoot%>\System32\Kernel32.dll = "KERNEL32.DLL","5d99a"
  \<%SystemRoot%>\System32\Winsrv.dll = "WINSRV.DLL","155a67"
  \<%SystemRoot%>\System32\Ntdll.dll = "NTDLL.DLL","5830f"
  \<%SystemRoot%>\System32\Ntoskrnl.exe = "NTKRNLMP.EXE","cb271"

4. Save SETUP.LOG.

5. Update or prompt recreate your Emergency Repair Disk using the RDISK utility.

Possible Problem
----------------

If you are upgrading from single-processor to multi-processor support and the
Windows NT 3.51 Service Pack 3 (SP3) or later has already been applied to your
computer prior to the upgrade, the following error message may appear:

  System Process - Driver Entry Point Not Found [popup]

  The \SystemRoot\System32\drivers\srv.sys device driver could not locate the
  entry point RtllsNameLegalDOS8Dot3 in driver NTOSKRNL.EXE?.

Cause
-----

This problem occurs because the NTOSKRNL.EXE file copied from the Windows NT
compact disc is not compatible with the new SRV.SYS in Windows NT 3.51 Service
Pack 3 or later. To correct this problem, run Setup again and specify the
location of the Windows NT files to the Windows NT Service Pack 3 (or later)
compact disc.

Resolution
----------

To resolve this problem, instead of pointing to the Windows NT 3.51 compact disc,
provide a path to the Windows NT SP3 or later installation directory. This will
allow the upgrade to copy the multi-processor version of the NTOSKRNL.EXE file
that is compatible with the SRV.SYS file that is already in use.

If using UPTOMP.EXE make sure each file listed above is in the service pack
directory prior to performing the upgrade.

If you are currently receiving the above error message:

1. Rename the file NTOSKRNL.EXE located in the %SystemRoot%\SYSTEM32 directory.

2. Copy the NTKRNLMP.EXE (multi-processor kernel) file from the Windows NT 3.51
  Service Pack to the %SystemRoot%\SYSTEM32 directory.

3. Rename NTKRNLMP.EXE to NTOSKRNL.EXE.

4. Reboot.

Supported Non-Compaq Computers
------------------------------

For non-Compaq computers, use UPTOMP.EXE in the Windows NT Resource Kit to
upgrade from uni-processor to multi-processor. Ensure that the required HAL
along with the TXTSETUP.SIF file located on the Windows NT 3.51 compact disc is
also copied to the Windows NT 3.51 Service Pack 3 or later source directory.

If the "Driver Entry Point Not Found" error message appears again, please see the
following article in the Microsoft Knowledge Base:

  ARTICLE-ID: Q138713
  TITLE : Err Msg: Driver Entry Point Not Found After Service Pack Upgrade

1. Find SETUP.LOG in the %SystemRoot%\Repair directory. This file has hidden and
  read-only file attributes.

2. Remove the file attributes using File Manager.

3. Using a text editor, such as Notepad, modify the [Files.WinNt] section to the
  following:

  \<%SystemRoot%>\System32\hal.dll = "halmps.dll","18039"
  \<%SystemRoot%>\System32\Kernel32.dll = "KERNEL32.DLL","5d99a"
  \<%SystemRoot%>\System32\Winsrv.dll = "WINSRV.DLL","155a67"
  \<%SystemRoot%>\System32\Ntdll.dll = "NTDLL.DLL","5830f"
  \<%SystemRoot%>\System32\Ntoskrnl.exe = "NTKRNLMP.EXE","cb271"

4. Save SETUP.LOG.

5. Update or recreate your Emergency Repair Disk using the RDISK utility.

**NOTE: The HAL file may vary depending on Multi-processor machine your using and
may need to modify the 1st line in acordance to the HAL file name.

Additional query words: prodnt
======================================================================
Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbMSPressSearch kbWinNTS351search kbZNotKeyword6 kbZNotKeyword2 kbZNotKeyword5
Version           : 3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.