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Q148236: Bookshelf 96-97: Newsgroup Logon Asks You to Disconnect

Article: Q148236
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 16-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf 1996-97 for Windows 
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SYMPTOMS
========

When you attempt to access a Newsgroup link from within Bookshelf '96-'97 for
Windows, the MSN logon screen appears. If you click the Connect option, the
modem dials out, and after logging in prompts you to disconnect from MSN, The
Microsoft Network.

RESOLUTION
==========

To resolve this problem, click No, or wait a few seconds. The disconnect prompt
disappears and the newsgroup downloads.


STATUS
======

Microsoft has confirmed this to be a problem with the '96-'97 edition of
Bookshelf for Windows. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 96-97 multi media multimedia multi-media mmtitles kbmm msnet microsoftnet ms-net net internet m.s.n. www world wide web

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Keywords          :  
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1996 kbBookShelf1997
Version           : WINDOWS:

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