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Q147363: AlphaServer Hangs on Install of Windows NT Version 4.0

Article: Q147363
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

During the installation of Windows NT 4.0 on a Digital Equipment Corporation DEC
AlphaServer, the setup process may stop responding (hang) and may not respond to
user input.

CAUSE
=====

Setup may hang when it attempts to update the NVRAM variables on computers that
have 120 N/S EPROM parts. This problem affects Sable, Gamma, Lynx, and Rawhide.

See KB Article:

  ARTICLE-ID: Q164594
  TITLED : NT 4.0 hangs on DEC AlphaServer 2000, 2100, and 2100A Systems

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 4.0. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: prodnt alpha dec crash hang freeze

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Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : ALPHA

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