KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q147135: CONN: Err Msg: The User Is Not the Network Manager

Article: Q147135
Product(s): Microsoft Mail For PC Networks
Version(s): 3.2
Operating System(s): 
Keyword(s): 
Last Modified: 10-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail Connection for PC and AppleTalk Networks, version 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

You may get the following error message when you run the Macintosh Connection
Name Utility (CNU):

  The user is not the Network Manager.

CAUSE
=====

This error can occur on two conditions:

- The account and/or password supplied is not correct for the Network Manager
  of the AppleTalk Mail Server currently selected.

- The Network Manager account has recently been modified and the modifications
  have not yet been reflected in the All list. Because the CNU verifies the
  supplied account and password information against the All list, the list must
  be current for the login to succeed.

RESOLUTION
==========

If the account and/or password is not correct, specify the correct target
AppleTalk Mail server, and re-enter the Network Manager's account and password.

If the Network Manager account has been recently modified, and the changes are
not reflected in the All list, wait with the AppleTalk Mail Server idle until
the All list has been updated (usually within 15-20 minutes) and try again.


Additional query words: 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailConn320
Version           : :3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.