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Q146791: XFOR: IMC Cannot Receive Message with Missing Folder

Article: Q146791
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbtool
Last Modified: 19-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

If you run low on disk space, or if you rename or remove the IN directory while
the Exchange Internet Mail Connector (IMC) is running, inbound SMTP mail
messages are not accepted and the following error message may appear:

  421 Internal Error. Connection Closing.

In addition, if you stop and restart the IMC service in Control Panel Services,
the following error message appears and the IMC service stops:

  Could not stop the Microsoft Exchange Internet Mail Connector on \\<Server
  Name>

  0008: Not enough storage space is available.

RESOLUTION
==========

To correct this problem, stop and restart the IMC service. The IMC recreates the
IN directory upon startup. The default working directory is EXCHSRVR\IMCDATA\IN.

MORE INFORMATION
================

The Internet Mail Connector must have access to the IN directory while the
service is running. If the directory is removed, inbound SMTP calls may be
refused. If a call is accepted, the mail will be rejected with the following
Event Log error:

 Event ID:   4055
 Source:     MSExchangeIMC
 Type:       Error
 Category:   Internal Processing

 Unable to move file
 <drive>\exchsrvr\imcdata\work\<filename> to
 <drive>\exchsrvr\imcdata\in\<filename> due to system error.
 The system cannot find the path specified.


Additional query words:

======================================================================
Keywords          : kb3rdparty kbtool 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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