KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q145956: XCLN: Phonebook Entries w/ Extended Chars Not Sorted Correctly

Article: Q145956
Product(s): Microsoft Exchange
Version(s): 4.0 5.0
Operating System(s): 
Keyword(s): kbinterop kbnetwork
Last Modified: 14-MAR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When using the 16-bit Microsoft Exchange client running on Microsoft Windows for
Workgroups version 3.x, phone book entries used with Remote Mail may not be
sorted correctly if they contain extended characters.

WORKAROUND
==========

You can work around this problem by selecting International in the Windows for
Workgroups Control Panel and changing the language setting from English
(American) to English (International).

STATUS
======

Microsoft has confirmed this to be a problem with the 16-bit Exchange client
running on Microsoft Windows for Workgroups. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it becomes
available.


Additional query words: win16

======================================================================
Keywords          : kbinterop kbnetwork 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword3
Version           : 4.0 5.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.