KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q145774: HTML File Fails to Open from File Manager

Article: Q145774
Product(s): Internet Information Server
Version(s): winnt:1.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 23-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Server 1.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

If you double-click an HTML file in File Manager, (for example: c:\MyPage.htm)
Internet Explorer displays the following error message:

  This program does not support the protocol for accessing
  'Files:///c:\MyPage.htm'

CAUSE
=====

When you install Internet Explorer, it adds a new association for HTML files.
However, the association contains a syntax error.

RESOLUTION
==========

To correct this problem:

1. Open File Manager.

2. Select Associate from the File menu.

3. From the Files with Extension menu, select HTM. You see htm(c:\<correct
  Path>\iexplore.exe) in the "Associate With:" dialog box.
  htm(c:\<correct Path>\iexplore.exe) is highlighted.

4. Click the Change type... button.

5. Change the text in the Command: text box from:

  c:\<correct Path>\iexplore.exe files:///%1"

  to

  c:\<correct Path>\iexplore.exe file:///%1"

  NOTE: Change the word "files" to "file".

6. Click the OK button.

7. Click the OK button.

Additional query words: prodiis

======================================================================
Keywords          : kbnetwork 
Technology        : kbiisSearch kbiis100
Version           : winnt:1.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.