Q143395: Microsoft Exchange Folder Name Truncated to "Micros~1"

Article: Q143395
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

After you install Microsoft Exchange, the Program Files\Microsoft Exchange
folder name may be truncated to Program Files\Micros~1, or Progra~1\
Micros~<x>, where <x> can be any number.

CAUSE
=====

This behavior can occur if the Microsoft Exchange folder or the Program Files
folder was deleted or damaged before you installed Microsoft Exchange.

RESOLUTION
==========

To restore the correct folder name and verify that the program will function
correctly, follow these steps:

1. Remove Microsoft Exchange using the Add/Remove Programs tool in Control
  Panel.

2. Use Windows Explorer or My Computer to delete any remaining Microsoft
  Exchange or Micros~<x> folders in the Program Files folder, where
  <x> is any number from 1 to 9.

3. Install Microsoft Exchange using the Add/Remove Programs tool in Control
  Panel.

4. Rename the Micros~1 folder to Test. Acknowledge the error messages that
  occur. Rename the Test folder to Microsoft Exchange, and acknowledge the
  error messages that occur.

  The reason you rename the Micros~1 folder to Test and then to Microsoft
  Exchange is that renaming the Micros~1 folder directly to Microsoft Exchange
  would create a short name of Micros~2 for the folder, which would not solve
  the problem.

5. Use the right mouse button to click the Microsoft Exchange folder, and then
  click Properties on the menu that appears. Verify that the short name for the
  folder is Micros~1, and then choose OK.

6. Extract the Mlset32.exe and Mlshext.dll files from your original Windows 95
  disks or CD-ROM to the Microsoft Exchange folder. For information about using
  the Extract tool, please see the following article in the Microsoft Knowledge
  Base:

  Q129605 How to Extract Original Compressed Windows Files

  The Mlset32.exe file is located in the Win95_07.cab cabinet file on disk 7 or
  the Windows 95 CD-ROM. The Mlshext.dll file is located in the Win95_06.cab
  cabinet file on disk 6 or the Windows 95 CD-ROM.

7. Double-click the Mlset32.exe file in the Microsoft Exchange folder to run it.
  Follow the instructions in the Microsoft Exchange Wizard.

MORE INFORMATION
================

Microsoft Exchange requires the Program Files\Microsoft Exchange folder to have
the short folder name Progra~1\Micros~1. If this is not the case, Microsoft
Exchange cannot be installed correctly.

For more information about not being able to open or compose a message in
Microsoft Exchange, please see the following article in the Microsoft Knowledge
Base:

  Q137245 Cannot Open or Compose Message in Microsoft Exchange

Additional query words: hang

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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