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Q143156: Tape Backup Utility Reports Inaccurate Error Messages

Article: Q143156
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): kbenv kbhw kbsetup kbHardware
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.51 
- Microsoft Windows NT Workstation version 3.51 
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SYMPTOMS
========

When using a Compaq server or workstation configured with a 10 GB/20 GB DLT
Drive in a Windows NT 3.51 environment, the tape backup utility in
Administrative Tools may report an inaccurate error message similar to the
following:

  No tape in drive

  Foreign tape

Also, when you run Ntbackup from the command line, it may cause an access
violation with Dr. Watson.

RESOLUTION
==========

To resolve this problem:

1. Never start the tape backup application while the Tape In Use console light
  on the tape drive is flashing.

2. When the green Operate Handle console light on the tape drive lights up,
  remove the tape and reinsert it.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: DLT prodnt
======================================================================
Keywords          : kbenv kbhw kbsetup kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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